Last updated: October 13, 2025
1. Introduction
Welcome to Simple Valley. We respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we handle your information when you visit our website and use our services.
2. Information We Collect
Simple Valley itself does not collect or store personal information beyond what is necessary to fulfill your orders, manage your account, or provide customer support. However, we use trusted third-party providers who may collect or process certain information on our behalf:
- Stripe: Processes payments securely. Stripe may collect payment details and billing information. See their privacy policy for more details.
- Netlify: Hosts our website and may log basic technical information such as IP addresses for operational and security purposes.
- Brevo (formerly Sendinblue): Manages our optional email newsletter. If you subscribe, your email address will be stored and used to send updates until you unsubscribe.
- Auth0: Manages user accounts and authentication. Auth0 may collect login credentials and related account data necessary for secure access.
- Mailgun: Sends automated account-related emails (for example, password resets or confirmations) on behalf of Auth0.
- Yotpo: Powers our customer review feature. If you leave a review, Yotpo may collect your name, email, and submitted content.
3. Use of Your Information
We use your information only as necessary to operate our website and fulfill your requests. This includes:
- Processing and delivering your purchases.
- Managing your account and authentication.
- Sending order confirmations, updates, or other necessary communications.
- Sending newsletters if you have opted in.
- Collecting and displaying customer reviews.
We do not sell, rent, or trade your personal information.
4. Disclosure of Your Information
We may share your information only with the trusted service providers listed above when required for the operation of our website or fulfillment of your requests. Each provider processes your data under their own privacy policies and applicable laws. We do not share your information with any other third parties for marketing purposes.
5. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described above or as required by law. You may request deletion of your data or account at any time through our Contact page.
6. Your Rights
You have the right to access, correct, or delete your personal information. If you wish to exercise these rights or have any privacy concerns, please reach out through the Contact Us form.
7. Contact Us
If you have any questions or comments about this Privacy Policy, please contact us through the form on our Contact Us page.